Privacy Policy
At Dentistes Cité Rosemont, protecting your personal information is a priority. We are committed to ensuring the confidentiality and security of the information we collect in the course of our business activities and through the use of our website.
This privacy policy is intended to inform you about how your personal information may be collected, used, stored, and protected, in accordance with the requirements of the Act respecting the protection of personal information in the private sector (Bill 25) in Quebec.
Collection of Personal Information
As part of our activities, we may collect certain personal information when you:
- Schedule an appointment at the clinic;
- Fill out a form on our website;
- Contact us by phone, email, or contact form;
- Become a patient at the clinic and complete a medical questionnaire.
The personal information that may be collected includes, in particular:
- Your name and contact information (address, phone number, email);
- Your date of birth;
- Relevant medical and dental information;
- Information regarding your dental insurance;
- Any other information necessary for the provision of dental care.
This information is collected only when necessary to provide safe and appropriate services.
Use of Personal Information
The personal information we collect may be used to:
- Manage appointments and communications with patients;
- Create and maintain a patient record;
- Provide appropriate dental care;
- Share relevant information regarding treatments;
- Process claims with insurance companies;
- Comply with applicable legal and professional obligations.
We ensure that the information collected is used solely for the purposes for which it was collected.
Consent
By providing your personal information to the clinic, you consent to its collection, use, and retention in accordance with this policy.
In certain cases, specific consent may be required, particularly when it is necessary to disclose certain information to third parties.
You may withdraw your consent to certain uses of your personal information, subject to applicable legal obligations and requirements related to the provision of care.
Retention of Information
Personal information is retained for the period necessary to provide care and to comply with legal and professional obligations applicable to healthcare professionals.
Patient records must be retained for a period determined by current standards of practice. Once this period has expired, the information is securely destroyed or anonymized.
Information Security
We implement reasonable measures to protect personal information against:
- Unauthorized access;
- Loss or theft;
- Unauthorized disclosure;
- Alteration or inappropriate use.
These measures include, in particular, access controls, administrative procedures, and technological tools designed to ensure the protection of information.
Your Rights
In accordance with applicable legislation, you have certain rights regarding your personal information.
In particular, you may:
- Request access to the personal information we hold about you;
- Request the correction of inaccurate or incomplete information;
- Withdraw your consent to certain uses of your information where applicable.
Any request regarding the exercise of these rights must be addressed to the person responsible for the protection of personal information.
Person Responsible for the Protection of Personal Information
In accordance with the requirements of Bill 25, the clinic has designated a person responsible for the protection of personal information.
You may contact this person with any questions regarding the management of your personal information or to exercise your rights.
Policy Update
This privacy policy may be amended at any time to reflect changes in our practices or applicable laws. The most recent version will always be available on our website.
Dental Emergencies P. (514) 725-6060
Sudden pain, a broken tooth, an infection, or significant discomfort can strike without warning.
At Dentistes Cité Rosemont, we prioritize dental emergencies.
To schedule an appointment or contact us
A contact form is available below for any requests for information or appointments. For a dental emergency, we recommend that you call us directly so we can assist you as quickly as possible.
Dental emergencies
